Privacy policy.

Effective from Jan 2025

At West Coast Wedding Cars ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website www.westcoastweddingcars.co.uk (the "Site") and use our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you visit our Site and use our services:

  • Contact Information: Including your name, email address, phone number, and any other contact details you provide.

  • Booking Information: Information related to your wedding, such as the date, location, and preferred wedding car.

  • Payment Information: If applicable, we collect billing information for payment processing (note: payment processors may handle sensitive data directly).

2. How We Use Your Information

We use the personal information we collect to:

  • Provide you with information about our wedding car services.

  • Respond to your enquiries, questions, and requests.

  • Process and confirm bookings and payments.

  • Improve our website and services based on feedback and user interactions.

  • Send you updates, promotions, and offers related to our services (only if you opt-in).

3. How We Protect Your Information

We take the security of your personal information seriously. We employ various security measures to protect your data from unauthorized access, alteration, or disclosure.

4. STORING Your Information

As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in “the Cloud”.

It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, payment processing provider, or work for us when temporarily outside of the EEA. A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy. Where we use suppliers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

5. RETAINING Your Information

The length of time that we retain and store data depends on the purpose for which it was collected. We will only store data for as long as is required to fulfil that purpose, or for the purpose of satisfying legal requirements. It is a legal requirement that we keep certain data about our customers and suppliers for at least six years. The type of data includes Contact, Identity, Financial and Transaction Data. Where you have requested that we provide you with marketing materials we will retain your data until such time as consent is withdrawn by you.

6. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except as required by law or to facilitate our services (such as payment processors). We may share information with trusted partners who assist in operating our website or servicing your booking, but these partners are obligated to maintain your privacy.

7. Cookies and Tracking

We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and track your activity on the Site. You can choose to disable cookies through your browser settings, but doing so may limit certain functionality on the Site.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate or incomplete information.

  • Request that we delete your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us at bookings@westcoastweddingcars.co.uk

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies when you visit them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

West Coast Wedding Cars Ltd
bookings@westcoastweddingcars.co.uk
07301 029376